​Effective Date: 5 November 2025​

CopperCoast ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with South Africa’s Protection of Personal Information Act (POPIA).​

 

1. Who We Are:

CopperCoast is a full-service branding and design agency operating in Johannesburg and KwaZulu-Natal. We specialize in:

• Brand strategy and identity design

• Packaging and promotional collateral

• Web design and development

• Brand risk management and consulting

• Event and conference theme creation

2. Information We Collect. We may collect and process the following types of personal information:

• Full name and contact details (email, phone number)

• Company name and role

• Project-related information and creative briefs

• Website usage data (IP address, browser type, device info)

• Any other information voluntarily submitted via forms, email, or consultation

3. How We Use Your Information. We use your personal information to:

• Respond to inquiries and provide quotations

• Deliver branding and design services

• Manage client relationships and project communications

• Improve our website and service offerings

• Send newsletters, updates, or promotional content (with your consent)

• Comply with legal and regulatory requirements

4. Legal Basis for Processing. We process personal information based on:

• Your consent

• Contractual necessity

• Legal obligations

• Legitimate business interests (e.g., improving services, marketing)

5. Sharing of Information: We do not sell or rent your personal information. We may share it with:

• Our internal team and trusted service providers (e.g., hosting, email platforms)

• Legal authorities if required by law

• Third parties only with your explicit consent

6. Data Security: We implement appropriate technical and organizational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.7. Your Rights. You have the right to:

• Access and correct your personal information

• Request deletion of your data

• Withdraw consent at any time

• Lodge a complaint with the Information Regulator

8. Cookies and Tracking: Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can manage cookie preferences via your browser settings.

9. Retention of Information: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

10. Third-Party Links: Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

11. Updates to This Policy: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us. If you have any questions or wish to exercise your rights, please contact us at:

Email: info@coppercoast.co.za

Phone: +27 11 463 5849

Address: 8 Andrew Murray Rd, Bryanston, Sandton, 2191, South Africa